Shipping policy

1. How long will it take to ship after I place my order?

Orders are typically processed within 1-3 business days from one of our regional fulfillment centers. However, orders placed over the weekend (Saturday & Sunday) will most likely be processed the following Monday.

2. Delivery Time

Delivery times are estimated and not guaranteed, ranging from 7-15 days depending on the country. Estimated delivery times are displayed on our website at the time of purchase and in your order confirmation email.

3. Product Shipping Costs

Product shipping costs will be displayed at checkout. Shipping costs are $6.99 USD on all orders.

4. Shipping Address

Pollich.store currently only offers shipping services for orders within the United States. To ensure fast and safe delivery, please provide a complete and accurate shipping address within the United States when placing your order. Orders without a valid US address will not be processed. If you have any questions about shipping services, please contact us at [email protected] for assistance.

5. Shipping Providers

At pollich, we work with reputable carriers such as UPS to ensure your orders are delivered quickly and safely. All of our shipping partners offer online tracking, making it easy for you to stay up to date on the status of your order.

6. Damaged or Lost Packages

For damaged or lost packages, please contact us immediately. We will work with the carrier to resolve the issue promptly.

7. Returned Packages

In the event of a return due to incorrect address or non-receipt, we will contact you to discuss re-delivery options. Additional shipping charges may apply.

8. Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

If you have any questions or concerns regarding shipping, delivery, damaged or lost packages, or returns, please contact us. We are here to support you throughout the shipping process and ensure a smooth delivery experience.

Email: support@pollich.store

Address business: 2406 16th Ave, Gulfport, MS 39501, USA

Working hours: 8:00 am – 6:00 pm (CST) | Mon – Fri